Privacy Policy

 Privacy Policy Summary

Cake Inn Privacy Commitment
Your privacy is important to us. Cake Inn is committed to protecting your personal data and handling it responsibly.
  1. Data Collection: We collect customer information (name, contact details) strictly for the purpose of processing your cake orders, facilitating local delivery, responding to inquiries, and sending relevant promotional offers (only if you opt-in).
  2. Data Usage: Your data is used internally for operational purposes and order fulfillment. We do not sell your personal data to third parties.
  3. Security: We employ industry-standard security measures to protect your information both online and offline.
  4. Full Details: For complete details on what data we collect, how it is stored, your rights, and how to contact our Data Protection Officer, please refer to the full Privacy Policy on our main company website: https://www.cakeinn.com/


Terms & Conditions

📜 Terms & Conditions Summary for Cake Inn Norwich

This section should be brief and focus on the most common points of contact: ordering, payment, and delivery/cancellation.

Key Terms & Conditions Summary
  1. Product Guarantee: All products are guaranteed to be 100% Eggless and suitable for vegetarians. We certify that all cakes are baked fresh daily.
  2. Allergens: While all products are egg-free, customers must inform us of any other severe allergies (e.g., nuts, gluten) when ordering. We operate in a kitchen that handles nuts and gluten.
  3. Order Confirmation: All custom or celebration cake orders are only confirmed upon receipt of a 50% non-refundable deposit (or full payment for standard items).
  4. Cancellation Policy: Cancellation requests must be made at least 72 hours before the scheduled pickup/delivery date to receive a refund (minus the non-refundable deposit). Cancellations made within 72 hours are non-refundable.
  5. Delivery/Collection: Customers assume responsibility for the cake once it is collected or delivered to the specified address. We recommend cakes are refrigerated and consumed within 3 days.
  6. Click & Collect: Our 1 Hour Click & Collect service is subject to availability and applies only during our standard business hours (Mon-Sun, 10:00 AM – 7:00 PM).
  7. Full Details: Full Terms & Conditions for all orders (including custom designs, delivery fees, and complaints) are available on the main Cake Inn website: https://www.cakeinn.com/


Back